All Fuels – Caltex KZN South Marketer, gives credit where credit is due.
The Customer First programme winners are awarded quarterly. Customer First is a Mystery Shopper programme in which the service station is graded for Service Excellence. The sites that consistently score 100 % in the Customer First programme throughout the quarter receive an award.
The site itself as well as top performing staff members, receive a gift voucher award for excellence in the relevant category, namely Service, Forecourt & Restroom.
The following sites are the winners of the First Quarter 2014
Sentinel Motors – Bergville
Sentinel Motors: Joseph, Bangeni, Zama, Bhekani, Veronica, Julia, Wellington (manager) Vimbile. All Fuels: Zaheer
Premier Service Station – Pietermaritzburg
Premier SS: Arno (owner), Kevin (manager), Leonard, Bheki, Sheila, Tryphina, Msizi, Payment, Themba, Sbongile
Monty’s Motors – Pietermaritzburg
Monty’s Motors: Kameel (manager), Thabiso, Lulama, Roseline, Cynthia, Lindiwe, Themba, Nandipha, Edward. All Fuels: Monique
Customer First Fourth Quarter 2014 Awards
Customer First Third Quarter 2013 Awards